How to Improve Guest Experience
[ad_1] ICYMI: From NAVIGATE 2022 – Nailed it! We recently met up in South Carolina for our annual users’ conference, NAVIGATE 2022. During this two-day...
APAC Hoteliers: How Good is Your Hotel Marketing Score?
[ad_1] Compare your game against other APAC hotels in Revinate’s 2021 Hotel Marketing Benchmark Report In 2021, over 10,000 Revinate hoteliers sent 635 million emails....
7 Travel Trends for Spring 2022
[ad_1] Spring Forward In varying parts of the world, spring is in the air, and it seems everyone is ready to shed the winter blues,...
Why Hotels and Casinos are Doubling Down on Centralized Guest Services
[ad_1] Delivering exceptional guest services is a top priority for all of us in the hospitality industry. How can we utilize centralized guest services to...
What is Sentiment Analysis? | Travel Media Group
[ad_1] Sentiment analysis is a report that tells you how guests feel about your hotel. Many businesses use sentiment analysis to study social media posts...
Event Technology Trends: 6 to Know for 2022 and Beyond
[ad_1] Knowing event technology trends — and adopting the most valuable ones — gives planners and venues the competitive advantage. Studies show that using event...
4 Ways to Win at Your Hotel Marketing Game for EMEA hoteliers
[ad_1] Revinate’s 2021 Hotel Marketing Benchmark Report is Here In 2021, over 635 million emails were sent by 10,000 Revinate hoteliers. Like every year, we...
Shiji’s ReviewPro & Flexkeeping Integration Drives Efficient Follow-Up
[ad_1] Partnership between Flexkeeping and Shiji’s ReviewPro allows hoteliers to follow up on guest feedback and requests efficiently to provide a better guest experience. 21st...
97 – Thinking Digitally with Aimbridge Hospitality’s Michael Curran
[ad_1] Join host Ryan Embree and Aimbridge Hospitality’s VP of Digital Marketing, Michael Curran, as they talk all things digital marketing for hotels. They discuss...
Introducing Auto UTM Tagging: Save Time & Avoid Mistakes from Manual UTM Creation
[ad_1] “When performance is measured, performance improves. When performance is measured and reported back, the rate of improvement accelerates.” – Pearson’s Law Over the last...
Search Less and Respond More: Introducing Direct Reply to Booking.com
[ad_1] When it comes to reviews, real reviews from real guests matter. And real guest authenticity is exactly Booking.com’s specialty. It’s a methodology to search...
Running an Efficient Res Department
[ad_1] During Staffing Shortages Many businesses are facing staffing shortages like never seen before; this is especially affecting the hospitality industry. How can you run...
How Hotels Can Target Corporate Retreats and Capitalize on Bleisure Travel
[ad_1] After working from home for two years, many companies are finding ways to get their employees together outside of the office. With pandemic worries...
Segment Emails to Increase Guest Loyalty & Retention
[ad_1] Before joining Revinate, I worked as a Sales Manager at a luxury hotel, I was there when Covid hit the world, and the industry. ...
Reputation & Revenue: Putting a Price on Guest Satisfaction
[ad_1] Research has long told us that reputation drives revenue, but did you know that revenue management can also drive reputation? On the one hand,...
Using Instagram Business Tools for Your Hotel
[ad_1] Does your hotel have an Instagram account? If so, it’s probably listed as a business account. If not, you should make one then come...
Our Top 10 Blogs of 2021
[ad_1] 2021 is coming to a close and it certainly has been an interesting ride. Before we say “Good-Bye” 2021 and “Hello” New Year, we’ve...
What You Should Look For In a Digital Concierge
[ad_1] Everyone’s talking about hotel technology and the hotels of tomorrow. We hear about smart rooms, the Internet of Things (IoT), ambient intelligence, voice search,...
Embracing Change with Revinate Virtual Phone
[ad_1] The working reality within the hospitality industry has changed dramatically, and whether fully remote or hybrid, mixed-up work styles are here to stay. In...
5 Tips to Drive Direct Bookings
[ad_1] Let’s focus on how to drive direct bookings, the challenges with winning them, strategies to get them, and ways to truly measure their value. ...
Shiji’s ReviewPro & hotelkit Integrate to Streamline Guest Follow-up
[ad_1] Partnership between hotelkit and Shiji’s ReviewPro allows hoteliers to drive operational excellence. 7th of April 2022, Barcelona: Shiji’s ReviewPro, the leading Guest Experience Platform...
Bridging the Gap: Across Your Property, Your Organization, & Your Tech Stack
[ad_1] In Case You Missed NAVIGATE 2022… You can catch the session, “Bridging the Gap: Across Your Property, Your Organization, & Your Technology”, here! We...
Revinate’s 2021 Hotel Marketing Benchmark Report
[ad_1] Every year we analyze the marketing activity of our global clients where we review over 635 million emails across 10,000 hoteliers. We look into...
What Impression is Your Hotel’s Social Feed Leaving on Travelers?
[ad_1] What do you see when you look at your hotel’s social media feed? Hopefully, you have plenty of recent posts with images and videos,...
The Importance of Real-Time Messaging at Hotels
[ad_1] Real-time messaging isn’t just a buzzword or something that only applies to Gen Z travelers. It’s quickly becoming a critical piece of any hotel’s...